- author: Alex Patel
- 28.11.18
- Comments
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Overview
Founded in 1986, Avira has grown into a leading name in IT security, with top industry awards and over 100 million users worldwide. Today, the company has over 500 employees and provides both premium and free antivirus products in addition to advanced security suites for complete protection.
Plans & Pricing
Avira has Antivirus Pro, Avira Internet Security Suite, and Avira Prime. The Internet Security suite is basically the Avira Antivirus Pro, while Avira Prime includes all the products that Avira offers, with VIP support. Avira Security Suite can only be used on 1 device, but Avira Prime can be used on 5. All products are eligible for a 30-day money-back guarantee.
Features
Real-Time Protection
Avira offers real time protection against all possible threats to your files and identity, even those not considered “viruses”, such as PUPs. The system scanner allows you to quickly scan your entire computer system for any existing threats, in order to quarantine and remove them. You can also configure the System Scanner settings to search for all types of files or specific extensions, change the priority level of the scanner, and turn other sub-features on or off using a simple check list.
Cloud Protection
The antivirus uses real-time cloud protection to protect you against the latest threats that don’t even appear in the database yet. This is a very efficient way of ensuring that your identity, financial data, files, and privacy are always safe, even against the newest types of attacks.
Email Protection
Turning on “Mail Protection” will ensure that any malicious links or files are completely blocked before they can cause any damage.
Safe Browsing
The “Safe Browsing” feature is very useful if you browse websites often. This feature simply ensures that you never visit a harmful website as it quickly blocks it before the site even loads.
Ease of use
The interface design of Avira’s antivirus program is very sleek, modern, and easy to understand. Using mostly toggle buttons, it simplifies things for non-technical users. All the main and important features are on the main screen, allowing users to easily scan their computer, turn certain features on or off, and change to game mode without having to search through complicated settings. The more “complex” features and settings are easily accessible through the sidebar menu on the left, making things very convenient and straightforward for all types of users.
Pros & Cons
- Good customization potential
- Lots of add-ons
- Firewall manager
- Limited web protection
- Few features for Antivirus Pro
Customer support
Avira provides numerous support options for paying customers. In addition to the standard help & support options available (such as 24-hour email and phone support), users have access to extensive FAQ and articles on the website. There’s no live chat, but additional support can be provided directly from the interface by clicking the “Ask the Community” button at the bottom right of the screen. This allows you to chat with an Avira expert to assist with any problem you may be having using remote access. You can also get more information from the company blogs and social media.
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24/7 Help & Support
Phone & chat are available 24/7. -
Phone Support
Standard support is available Monday - Friday from 9:00am-6pm. Premium support is available 24/7. -
Email
Email is available for registred users only. -
Video Tutorials
There are video tutorials on the company's website. -
FAQ
There is a FAQ section that offers answers to questions users may typically have. -
Community Forum
This section offers answers to questions users may typically have. Users can also go here for help from experts. -
Blog
There is an updated blog with articles, news, and insights.
The Final Word
Avira Ultimate Protection Suite really has everything you need to protect your PC and Android device against all possible threats from all fronts. Rest easy knowing you can visit your social networks, download files, read your emails, and shop online without having to worry about malicious attacks, identity theft, and intrusions to your personal files and PC.
What is your next step?
Our goal is to provide answers to all of your questions so you can make a confident purchasing decision. We welcome your feedback, so please email us at service@top5networks.com with suggestions and questions. We’d love to hear from you!
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